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FAQ - Frequently Asked Questions

How does the 'Customer Mood' mechanic directly impact the demand for specific menu items?

Customer mood, influenced by factors like wait times and cleanliness, alters their preferences. For instance, an impatient customer might opt for quicker-to-prepare items like coffee or pre-made sandwiches, impacting your ingredient purchasing decisions.

Explain the relationship between 'Staff Happiness' and the 'Efficiency Rating' of a specific barista or chef.

Higher staff happiness, cultivated by fair wages and breaks, leads to a higher efficiency rating. This directly impacts the speed at which they prepare orders, influencing customer satisfaction and table turnover.

If I choose to specialize in 'Artisan Coffee', how does this alter the ingredients I must source, and how does it influence the 'Marketing' options available to me?

Specializing in artisan coffee requires sourcing high-quality, often more expensive, coffee beans and specialized equipment. This specialization unlocks specific marketing campaigns, like 'Coffee Tasting Events', to attract customers with refined tastes.

How do 'Seasonal Events' directly affect the availability and demand for certain ingredients and menu items?

Seasonal events, such as a summer heatwave, increase demand for cold drinks and ice cream while also making certain seasonal ingredients, like berries, more readily available from suppliers. This impacts both supply chain and your menu's profitability.

Describe the 'Reputation' system. How does a cafe's reputation influence the number of daily customers and the types of customers who visit my cafe?

Your cafe's reputation, built on customer satisfaction and quality of service, influences the customer volume and type. A high reputation attracts more customers and a wider variety, including those willing to pay higher prices. A bad reputation can lead to customer decline.

How does the 'Ingredient Freshness' mechanic affect the quality of food and drinks and how does this affect profits?

Ingredient freshness directly impacts the quality scores of dishes, influencing customer satisfaction and potentially leading to wastage if ingredients spoil. This, in turn, affects your profits through reduced customer spending and disposal costs.

Explain how the 'Layout and Decor' options contribute to customer satisfaction and impact your 'Rent' costs.

Effective layout, utilizing tables and chairs, and appealing decor impact customer comfort and willingness to spend more. However, upgrading your decor or adding space increases your rent payments, a key balancing act.

How does the 'Staff Skill Tree' allow for specialization and efficiency improvements?

Each staff member has a skill tree, enabling specialization. For example, a barista can improve their coffee-making speed, while a chef can specialize in a type of cuisine, which improves order preparation times and quality.

How does the 'Marketing Budget' influence the 'Customer Awareness' and the types of marketing options I can implement?

The marketing budget determines how many people are exposed to your business. Higher budgets unlock more advanced marketing campaigns, such as social media advertising or local partnerships, that target different customer demographics.

If I expand my cafe and add a second floor, how does this specifically affect 'Staff Management' and 'Order Fulfillment'?

Adding a second floor introduces logistical challenges. Staff management becomes crucial as they may need to travel between floors, impacting service times. Order fulfillment becomes more complex as you need to make sure the right staff delivers orders to the right tables.